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Join nowLegal notice
Business Name: PETAL & GLOW
Representative: JENNIFER TAKENOUCHI
Address: 236-0005 Kanagawa, Yokohama City, Kanazawa-ku, Namiki 1-18-12-201
Phone: +81 90-5128-5684 (weekdays 08:00-18:00)
Email: shop@petalandglow.store
Product Prices: As listed on each product page (tax included)
Shipping Fees: Free standard shipping to Japan and the United States
Additional Fees: No additional fees beyond the above
Delivery Time: Orders are processed within 1-3 business days. Delivery takes 3-5 business days within Japan and 5-7 business days to the United States.
Payment Methods: Credit card, debit card, Shop Pay, PayPal, and KOMOJU convenience store and smartphone payments. Payment is charged at the time of purchase.
Return Period: Within 14 days of receiving your order
Refund Policy: Full refund for defective or incorrect items. Unopened items in original sealed packaging may be returned within 14 days. For hygiene reasons, opened or used skincare products cannot be returned.
Return Shipping: Covered by us for defective or incorrect items. Customer pays return shipping for change-of-mind returns.